Frequently Asked Questions

The SEER (Seasonal Energy Efficiency Ratio) is how the efficiency of your HVAC equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 14, 15 or 16. The higher the SEER, the more efficient the system. The SEER rating of any given unit can range anywhere from 14 to 24.

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil or air handler), play a vital role in the total rating.

Your heating and cooling systems work incredibly hard to perform their functions in your home everyday. The constant stopping, starting and continual operation can wear down any machine, if the proper care and maintenance is delayed. However, by performing regular maintenance, you can extend the life of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections, performed on a regular basis, can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that might otherwise go unnoticed. Preventative maintenance should be done on your system regularly to ensure maximum efficiency and prevent problems before they occur.

At least twice a year, HVAC systems require a professional tune-up.  Both HVAC unit and heat pump inspections should include inspection of the fan, compressor, indoor coils, outdoor coils, line kits and refrigerant lines.

TemperaturePro is your troubleshooting expert!  TemperaturePro also provides a network of troubleshooting technicians that will work quickly and efficiently to resolve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.

Programmable thermostats are electronic and therefore, more accurate and efficient than thermostats that contain mercury. Programmable thermostats allow you to vary the temperature in your home at different times of day, without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.

Standard filters work to keep your HVAC system and it’s duct work clean but do not actually improve indoor air quality.  Indoor air quality is improved through the use of a media filter.  The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard air filter.  Upgrading to a pleated media filter will remove more pollutants from the filtered air, including insecticide dust and airborne viruses.  Always be sure to choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, TemperaturePro® recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned at least once a month.

Under the standard factory warranty, our brands cover parts that fail during the warranty period due to a defect in the part itself. The warranty does not cover labor. A Warranty Certificate was included with your homeowner information packet and is specific to the model numbers, serial numbers and installation dates of your products. If you are unable to locate your Warranty Certificate, TemperaturePro® will provide you with the information.

Dependable TemperaturePro® products are among the longest lasting heating and cooling products available. There are many variables that affect the life expectancy of  your specific unit, including the regularity of routine maintenance, changing of filters and the environment in which it operates.

We offer a variety of financing options to fit any budget. With our flexible financing options, we can provide you with affordable monthly payments and online account management. Click here for more information.

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